Have a question about staying at or booking with Sleeping Giant? Here is some useful information to help you plan your journey into the lush jungles of Belize.
If you cannot find an answer to any of your questions, please feel free to contact our staff at (844) 516-9404.
What accommodations do you offer?
Our rooms are as follows:
6 Riverside Rooms
4 Riverview Rooms
10 Creekside Cottages, each with large outdoor private baths
4 Riverview Suites, each with large outdoor private baths
4 Mountain View Suites, each with private plunge pool
1 Mountain View Penthouse, with private plunge pool and large private balcony
1 River House, with outdoor jacuzzi and large private balcony
What amenities do you offer?
Our lodge and grounds include a swimming pool, large hot tub, spa services upon request, phone services at the main jungle palapa, a restaurant on the third floor of the palapa and a bar/lounge on the second floor, complimentary WiFi access at the main palapa and restaurant, complimentary single and double-person river kayaks, and stand-up paddleboards.
How do your rates work?
All rates are quoted in US Dollars (US$) and are subject to change periodically without prior notice, though prior bookings will not be affected. Rates for the River House are based on quadruple occupancy; all other rates are based on double occupancy. Rates DO NOT include a 9% hotel tax and10% resort fee which will be added to all reservations.
What do your rates include?
Our rates include rental of your room as well as use of all grounds, including pools, gazebo hike, orchard trails and sitting areas. They also include complimentary welcome drinks on arrival as well as complimentaryWiFi access where available.
Our rates DO NOT include local government taxes and resort fees, tour and park fees, spa treatments, transfers and transportation to and from the lodge, purchases from the Sleeping Giant gift shop and gallery, laundry services, telephone calls or meals.
Are children welcome at Sleeping Giant?
Children of all ages are welcome. We provide complimentary accommodation for one child under the age of 13 when sharing rooms with an adult. Children aged 3 and under eat for free at the restaurant, while children 13 years or older will pay full price on meals, tours and transfers as well as extra person charges where applicable. Babysitting Services are available on-site and playpens for Toddlers available on request.
Do you allow additional people in the same accommodations?
Yes. A fee of US$50 will be added for each additional person staying in the same accommodation. Please inquire about maximum room occupancy at the time of your booking.
How can I pay for my booking?
We accept cash, Visa, MasterCard, Discover Card and American Express.
When are your check-in and check-out times?
Check-in is at 4:00 p.m. local time (CST), while check-out time is at 10:00 a.m. local time (CST). Please inquire about options for early arrival or late departures at the time of your booking.
How do I get to Sleeping Giant?
If you are looking for transport to and from the lodge, please inquire at the time of your booking and we will help you set up transport. Arrival and departure transfers can be arranged in advance and are provided via private air-conditioned mini vans (8 passenger maximum). Private transfer from and to Belize International Airport is US$150 plus taxes for 1-4 persons per trip. Extra persons incur an additional US$20 each, plus taxes.
What if I’m driving on my own?
If you have rented a car and are coming to the lodge on your own, we offer the following sets of directions:
What if I’m traveling by local airline?
The nearest airstrip is the Hector D. Silva landing strip located just outside Belmopan City. We can arrange schedule flights or private charters for your trip on Tropic Air.
On scheduled flights each passenger traveling domestically is permitted one carry-on, not to exceed 15 lbs (6.8 kgs), and two checked bags. Checked bag size is restricted to 62 inches (157 cm) in length, 30inches (76 cm) in width and 15 inches (38 cm) in height. Excess bags may be placed on a space available status.
How can I get in touch with you?
The Belize Collection
22 Canada Hill St., Belmopan, Cayo, Belize
Email: [email protected]
Toll Free: 1-888-822-2448
For Emergencies: +011-501- 822-0037